Email Setup

Account Type: Choosing IMAP or POP3

Short answer: Unless you have specific reasons to use POP3, use IMAP.

Details: The basic difference between IMAP and POP3 is where the mail is stored. With IMAP mail is stored on the server and can therefore be synchronized between multple devices more easily. It will synchronize mail status (read/unread etc) between devices. It also supports IMAP IDLE, which allows your mail client to be instantly aware of new messages in your inbox.

With POP3 mail is typically downloaded from the server and subsequently deleted. There are options to leave the mail on the server, but in general IMAP does a better job of this. POP3 in some circumstances may be more bandwidth friendly.

General Settings - Incoming

Incoming Mail server: imap.registeredhosting.ca or pop3.registeredhosting.ca (all lower case)
Incoming port: 143 for IMAP; 110 for POP3
User Name: The email address like user@yourdomainname.com (all lower case)
Password: Supplied by your domain administrator
If you wish to use encryption, please use STARTTLS (this option is not available for POP3 in some email clients). In our experience, encryption (SSL/TLS) causes clients a lot of issues and in most cases can be turned off.

General Settings - Outgoing

Option A (recommended): Using Registered Hosting Mail Servers

Outgoing Mail Server: smtp.registeredhosting.ca (all lower case)
Outgoing Port: 587
User Name: The email address like user@yourdomainname.com (all lower case)
Password: Supplied by your domain administrator
If you wish to use encryption, please use STARTTLS. In our experience, encryption (SSL/TLS) causes clients a lot of issues and in most cases can be turned off.

Obtion B: Using your ISP mail server

Settings for this vary, please contact your ISP.

Using Office 365 with our DNS

Open the Microsoft intructions in a new tab. They can be found here. When you encounter a section requiring a DNS entry, you can refer here for an example of how to enter it. Please always replace "yourdomain.com" with your domain name.

Add a TXT or MX record for verification

Create a new record with the following:

Name:  yourdomain.com
Type: TXT
Content: MS= ms XXXXX (Provided by Microsoft)
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add MX record to route email

Name:  yourdomain.com
Type: MX
Content: (Provided by Microsoft, usually in the form of yourdomain-com.mail.protection.outlook.com)
Priority: 0
TTL: 3600
Preserve: (checked)

Add three CNAME records

Name:  autodiscover.yourdomain.com
Type: CNAME
Content: autodiscover.outlook.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  lyncdiscover.yourdomain.com
Type: CNAME
Content: webdir.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  sip.yourdomain.com
Type: CNAME
Content: sipdir.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add two CNAME records for Mobile Device Management (MDM) for Office 365

Name:  enterpriseregistration.yourdomain.com
Type: CNAME
Content:  enterpriseregistration. windows.net
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  enterpriseenrollment.yourdomain.com
Type: CNAME
Content:  enterpriseenrollment.manage.microsoft.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add a TXT record for SPF to help prevent email spam

Name:  yourdomain.com
Type: TXT
Content:  v=spfl include:spf.protection.outlook.com -all
Priority: (blank)
TTL: 3600
Preserve: (checked)

Add two SRV records

Name:  _sip._tls.yourdomain.com
Type: SRV
Content: 1 443 sipdir.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)

Name:  _sipfederationtls._tcp.yourdomain.com
Type: SRV
Content: 1 5061 sipfed.online.lync.com
Priority: (blank)
TTL: 3600
Preserve: (checked)